FREE Economy Shipping on orders over $50
Our standard ground shipping on orders over $50 will always be free in most US States. Hawaii, Alaska and Puerto Rico may have regulations of their own and/or charges included. The pricing will generate accordingly if this applies to your order and area. Most items will arrive by UPS or Federal Express within 2-5 business days.
If your item requires freight delivery, ie; hospital beds and adjustable beds, lift chairs, pool lifts, vehicle lifts, stairlifts, larger power chairs, patient lifts, or any heavy-duty heavyweight bulk item, additional charges may be included and your product will arrive by freight in 5-7 business days from when they leave the manufacturer. You will be contacted by a freight representative to schedule the delivery for when’s best for you. Please note that freight shipments are delivered curbside usually by a single delivery driver. They will not traverse steps or elevators. If you have special needs concerning your delivery please be sure to call us. Freight delivery drivers will never enter your home and usually will not place items in your garage as that is considered a threshold delivery. In general, freight drivers will make their best attempt to get the item as close to your home as possible. If you would like to save time and money in receiving your item but have special circumstances such as apartments or other obstacles to delivery please plan to arrange for help.
When you receive your order confirmation, a date of anticipated delivery will be included. For your convenience, we offer tracking for your order 24 hours after the order is placed. You can see in real-time, what’s happening and where your product is. If you have specific questions about a delivery that are unanswered by tracking or aren’t answered here, please email us at Support@ProHealProducts.com or call us at 772-776-4325
Custom orders will take longer to deliver. The projected delivery date will be included with your order confirmation. Some items that aren’t custom may take a little longer as well. This includes:
- Lift Chairs
Some of the items listed above may be shipped right away if they are “in stock.” This happens often and your product selections will specify if it’s in stock. If so, you know that means your order will be received within 2-5 business days.
Can I Upgrade My Shipping?
Yes, you most certainly can. Please keep in mind, that if your product is custom or not “in stock” expedited delivery will take place once the product is ready for shipment. Upgrading your shipping standards does not speed up the production process of your equipment.
For the fastest shipping please call us at 772-776-4325.