+1 (844) 564-2518
Welcome to ProHeal Products, your trusted source for high-quality medical devices. At ProHeal, we not only prioritize delivering exceptional products but also ensuring that our customers have peace of mind with their purchases. That's why we offer free warranties to safeguard your investment. In this article, we will delve into the details of our warranties, explaining their benefits and how they work.
What is a Protection Plan?
A protection plan is an additional service offered by ProHeal Products to safeguard your devices. It provides you with peace of mind by covering unforeseen damages, defects, and failures that may occur during the coverage period.
The Importance of a Warranty
Having a warranty is crucial when purchasing any medical device. It acts as a safety net, protecting you against unexpected malfunctions or defects. With ProHeal's warranty, you can be confident that you're protected against potential issues that may arise with your purchase.
ProHeal's Protection Plans
At ProHeal, we offer a free protection plans.
Our protection plans cover a wide range of issues that may arise with your devices. Let's take a closer look at the coverage details.
In the rare event of a manufacturer defect, our protection plans will provide you with the necessary coverage. If your device experiences any malfunction or defect due to the manufacturing process, we will repair or replace it, ensuring that you have a fully functional device.
Mechanical and Electrical Failures
Mechanical and electrical failures can occur unexpectedly, leaving you with a non-functional device due to internal issues. Our protection plans cover such failures, allowing you to get your device repaired or replaced promptly.
Hassle-Free Claims Process
We understand the importance of a smooth and hassle-free claims process when you need to utilize your protection plan.
At ProHeal, we have streamlined the claims process to ensure convenience and efficiency for our customers.
Here's how it works:
1. First you need to make sure to register your products under our free warranty. Make sure to send us a text via (844) 564-2518 and answer our necessary questions.
2. Contact our dedicated customer support team via phone or email to initiate your claim.
3. Provide the necessary details regarding your device, the issue you're facing, and any supporting documentation.
4. Our team will guide you through the necessary steps.
5. Once received, our expert will assess the device and determine the appropriate course of action. If repairs are required, we will strive to complete them promptly and efficiently.
6. In case a replacement is deemed necessary, we will facilitate the process to ensure you receive a new device quickly.
We aim to make the claims process as seamless as possible, ensuring that you can get back to using your device without unnecessary delays or complications.
Are protection plans transferable? No, our protection plans are no transferable. If you sell or gift your device to someone else, the new owner needs to register under our warranty.
How long does a protection plan last? The duration of our protection plans varies depending on the product.
What is not covered by the protection plan? While our protection plans offer comprehensive coverage, there are certain exclusions that may apply. Examples of items not covered include intentional damage, loss or theft, cosmetic damage, and damages resulting from unauthorized repairs or modifications.
At ProHeal Products, we prioritize the satisfaction and peace of mind of our customers. Our warranties are designed to provide comprehensive coverage, protecting your investment and ensuring that you can enjoy your devices without worry.
Bought this for my VNL860 semi. The best choice ever. It's firm and great for my spine. So far got a very good sleep on it. Got it only for a couple of weeks , so can't tell anything about durability.
The pads are great, but with the ridiculous shipping cost, they become too expensive. The least you could so is provide free shipping.
Was very fast delivery and easy to order. Works with my lift.
Bed is great for care & is a back saver side rails were disappointing because they aren’t high enough to be useful with a thicker mattress.
It seems comfortable and pressure reducing. The pump is somewhat odd in it's functioning. Feels durable, sturdy and lightweight. 32years only roho; I took a chance with this brand this time. Time will tell.