One of the hooks that connects the frame to the footboard was bent just slightly, probably from being dropped in shipping, but that was enough to make it very difficult to assemble. Hard to know if coordinating a return would have been easier. We eventually pried it back in place.
works very well and the shipping and delivery was fast ( Thank you! ) just one thing,, i wish the Padded was more softer and little more flexible, is kinda of hard ( firm) maybe the should use softer material for the Padded Legs, Thank you 😊 happy weekend!!
I ordered this chair overlay and it arrived quickly, nicely packaged but the owners manual that came with it was for a completely different model. I had some questions about the proper placement of the item and was told that i had to call the manufacturer. I calked the manufacturer and the person who answered the phone was of absolutely no help. Another call to Proheal who gave me the direct name and # of the person to talk to at the Mfr. i left a message for her but never got a call back. A real disappointment. The item works ‘Ok’ but it seems to bottom out on the seat while sitting on it. (i am nowhere near the weight limit) I would not recommend buying this item.