all points were great one thing should be changed on the remote colors' blue on black is not good for the eyes it should be white arrows on black, better for the eyes to see, thank you.
The cushion might be great, if I could use it. I ordered the wrong size, which is my own fault, but the website doesn't provide any clear way to initiate a return or exchange. I finally found a way to email a request for a refund, sent an email two or three days ago, and have not yet received a reply. I did, however, get an email requesting a review, so....
Works really well for what we needed. Only thing to make it better would be to make the seat adjustable for shorter people. Only took 20-30 minutes to assemble.
It's a better battery! It was easy to take out and put back! It's cost was nothing in comparison to buying another lift! It's longer lasting! I highly recommend it proactive lifts owners!
The ties break off easily when tying them, so then the bibs fall down. Also, beware of the company charging you monthly after your purchase (even when you sign up for a one time purchase versus their subscription service) and then charging a 25% restocking fee when you try to resolve. Do not recommend this product or company. Taking advantage of elderly customers.
Product arrived well packaged & undamaged. Perfect replacement for the previous battery on my Electric Patient Lift. Fast Shipping & Delivery. Will definitely make my purchases for a replacement battery at ProHeal.
It was very pleasant to work with your people
Cushion was decently comfortable, I don’t think it distributes weight too well. Returned to try something different.
Beware of shipping/return fee.
One of the hooks that connects the frame to the footboard was bent just slightly, probably from being dropped in shipping, but that was enough to make it very difficult to assemble. Hard to know if coordinating a return would have been easier. We eventually pried it back in place.