This lift has worked perfectly for our needs. It was easy to set up and also is intuitively easy to operate. It takes some strength to roll it over carpet but it’s still manageable. One drawback is I wish you could tell the battery life without plugging it in. Also, I had purchased the extra battery but sent it back because it doesn’t come with a charging base. It needs to be attached to the unit to charge which makes having it as back up battery not very useful. Other than those two drawbacks, it’s a very nice product that’s well made, safe for our loved one and simple to use. I would highly recommend this product.